• The Lock/Unlock button is reached from the Cash Register screen.
  • If the selected register is already locked, the system will show an option to unlock the register.
  • If the register is not open, it cannot be locked or unlocked.
  • By configuration, the register lock can be blocked if there are any In-Progress transactions linked with the register.

Cash Register - Lock options

Cash Register - Lock options

To lock a register, or to unlock a register:

  1. Click the Register Lock/Unlock button.

The Lock/Unlock Register prompt will be displayed. 

Cash Register - Lock Register

Lock register

Cash Register - Unlock Register

Unlock register

  1. Click the Lock/Unlock button.

If the register is locked, and an attempt is made to initiate a new sale, the popup below will display.

Selected register is locked or unavailable prompt